Just as your users crave the ability to quickly update their information, we understand it’s equally important your institution do the same. From updating disclaimers to importing third-party content, Banno offers self-service settings that allow you to create and control the content you want users to see. One of these ways includes your ability to organize the dashboard however you’d like and to display third-party web pages within your user’s default dashboard. Whether it’s a loan application link or a credit score overview, your internal team or outside vendor can create specific content to display inside your Banno Mobile and Banno Online dashboard cards.

Setting options may vary based on your institution’s configuration.


Your institution provides basic information that will display within emails to your users and throughout your apps.

App keys

Changes to Google’s policy requires updating keys for your Android application.

2-step verification

When utilizing the security of 2FA, Banno maintains a growing list of 2FA verification methods to ensure as few barriers as possible.

Dashboard configuration

With a configurable default dashboard, your institution has the freedom to choose content you want displayed and where to position it. You can easily reorganize the dashboard and set the impression for your first-time users logging into Banno Mobile or Banno Online.


View and edit your Documents service agreement that displays in your app when users enroll in electronic documents.


View and edit your Enrollment disclaimer. We recommend describing any restrictions for enrollment, like age, or you can keep this field blank.

End user license agreement (EULA)

View and edit your EULA that displays when users first use your app. It is also displayed to users when you make an update.

Note: The updated Jack Henry (JH) default terms that we announced in the November Statement are available to view here: JH Digital Banking Terms of Use

External applications

An external application allows your institution to configure integrations with third-party services and other Jack Henry products, generate API keys to access the Banno API, and enable plugin item connections.


NuDetect customers can enforce a risk event on suspicious and fraudulent activity by setting a threshold score on each of the three supported locations: login, account enrollment, and account recovery.

Offline mode

If your institution or NetTeller go offline, Offline mode prepares end users for their digital experience. By enabling the Offline mode, a notification message displays on Banno Online for all users to view.

Password reset expiration

Your institution can set the expiration length for the link that allows customers to reset their password.

Permissions segments

Authorized institution admins can use Permissions segments to bulk-assign Transfers permissions to a specific segment of end users.

Stop payments

View and edit the Stop payments disclaimer that displays on the confirmation screen when creating a new stop payment in Banno Online.


A variety of transfer options can be set to limit or override amounts and timing options.


Cohesive branding ensures consistency in the marketing and story of your institution, and the look and feel of your app is no different. With Themes, easily view an approximation of how your default theme, UI elements, and color usage display in Banno Online or Mobile. Theme updates display as soon as the API has the theme properties, and the page is viewable prior to go-live. Depending which Banno digital platforms you have (Online and/or Mobile), app screenshots of Light mode, Dark mode, and Banno Online display in Themes. Themes may also vary based on your institution’s configuration with Banno.


Quickly add or update your Zelle license and legal agreements that display to end users.

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