Remote deposit capture (RDC)

View our How-to guide

Because everyone is always on the go, having the option to deposit checks digitally from anywhere is essential. Remote deposit lets end users take pictures of the front and back of checks to make deposits. End users can also view the status of the check deposits. Institutions can enable remote deposit, enroll accounts, and determine limits in Banno People.

Deposit checks

  • Remote deposits
  • Make a deposit

End users can capture and upload check images easily so that they don’t have to go to a bank or ATM to make a deposit. Taking a picture of the front and back of the check allows the funds to be digitally deposited. When making a deposit, Deposit limits is available to show how many deposits can be made each day and month, as well as the number of deposits that have been made. This information helps end users know if they exceed RDC velocity limits.

Remote deposit enrollment

  • Remote deposits
  • Enroll today

To deposit checks in the app, end users must enroll an account. If there are eligible accounts, end users can select an account to enroll. If they don’t have eligible accounts, they are directed to contact your institution.

The enrolled accounts card shows a list of enrolled accounts and their statuses. Once an account has an Enrolled status, end users can start depositing checks into that account. End users can select Enroll another account to enroll additional accounts to deposit checks. When all eligible accounts are enrolled, the option to enroll another is removed.

View deposited check images

  • Remote deposits
  • View all/Select a deposit item

Remote deposit lets end users see previously deposited check images. Selecting an individual deposit displays the amount, the account it was deposited into, the date it was submitted, as well as the front and back of the check images. A list of five recent deposits and their current statuses (Accepted, Processing, or Rejected) appear on the dashboard. View all shows all deposits.

FAQ


Is there a default review history for EPS Remote Deposit Anywhere?
A mobile deposit status can show inaccurately due to a number of days returned in Banno’s call to EPS. The default value for Default Review History is 5 Days, but it can be extended by EPS support for 30 or upwards of 90 days. End users who don’t login within the standard default typically see the items as “Processing” when the item has actually processed.
If we use JHA SmartPay Remote Deposit Anywhere℠ (RDA), how can we view rejected deposits?
You can review all rejected deposits in Smartpay Manager > Manage RDA > Deposit Results.
How do JHA SmartPay Remote Deposit Anywhere℠ (RDA) limits impact the “Allow overages” setting in Banno People?
Depending on the VelocityAction setting in Enterprise Payment Solutions (EPS), the Allow overages setting in Banno People > Users > Permissions > Remote Deposit Capture will be affected.

VelocityAction setting Allow overages setting
Accept Displays as enabled and can be disabled.
Decline Displays as disabled and can be enabled.
Suspend Displays as disabled. Allow overages can be enabled, but if it’s disabled again, the VelocityAction setting will change to Decline.