Business

Banno Business is built for users who require tools and solutions for issues your other users don't encounter. Whether such users are looking to manage accounts at a high level or utilize some of Jack Henry's best-in-breed business integrations, Banno Business lets them conveniently handle their organization's finances from your app. Our business features currently center on crucial areas for banks and credit unions.

How does Banno Business work?

Banno utilizes its status as a robust integrations platform to provide business functionality both natively (i.e., in app) and through optional SSOs.

Banks

ACH: Efficiently pay businesses and individuals by using ACH transfers.
Positive pay: Stop fraudulent checks by monitoring issued items and working exceptions.
User management: Create and manage users within an organization, as well as their entitlements and permissions.
Wires: Create, manage, and initiate wire transfers so that recipients quickly and securely receive their funds.

Credit unions

ACH

With Business ACH, organization users efficiently pay businesses and individuals by using ACH transfers. ACH functionality for a credit union and its admin users also include the following:

User management

Create and manage users within an organization, as well as their entitlements and permissions.

Wires

Create, manage, and initiate wire transfers so that recipients quickly and securely receive their funds.

Banno Business FAQ

How does my institution create a new business organization?: Create the new organization and organization users in NetTeller. When this is complete, ensure autoseeding is enabled. This will ensure that the new organization and users are synced automatically. Once the process is finished, organization Admins can invite organization users to complete their account and log into Banno. If autoseeding is not enabled, contact your Banno support representative.
Can we run NetTeller CCM and Banno Business in parallel?: Yes, you can!
We’d like to test Banno Business. Can we toggle between Business and NetTeller CCM as needed?: Yes! Banno Buisness features can be enabled in Banno for the tester and the CM SSO will still be available to them.
Which roles can enroll in eStatements and iPay?: Admin users at businesses can enroll in these.
Will clients be able to utilize tokens?: Yes! These are specific to the user.
Does Banno Business support QuickBooks Online?: Yes, it does!
Can users reset their own password?: Account recovery is available to cash management users.
What effective dates are shown for prefunding?: The effective dates available in Banno match those available in NetTeller, and these dates vary based on each institution’s configurations.
When an Admin creates a new user in Banno Business, can that new user be set to the held status by default?: We will use the default that the customer has set up on the host. If you have the default set to held status, all new users will be held upon creation.
When a retail profile is converted to a cash management profile, what happens to the retail profile?: Currently when a retail ID is converted to a cash management ID in Banno People the old retail profile will still display in Banno People. It is recommended that devices are removed from the old retail profile by navigating to “Security” and choosing the option for “Remove all Devices”.

Articles in this section

Authentication & Security FAQ Banks - Entitlements and permissions Banks - User Management Business ACH companies for credit unions Business ACH for banks Business ACH management for credit unions Business activity feed Credit unions - Entitlements and permissions Credit Unions - User Management Positive pay for banks Prepare credit union for Business ACH Wires for banks Wires for credit unions