Payment

View our How-to guide

Whether people need to pay for their cable or workout classes, Banno makes the process painless by allowing end users to pay their bills quickly and easily. Institutions can enable the payments functionality, the ability to enroll in payments, as well as the ability to pay a person within the Permissions menu in Banno People.

Depending on your number of enabled payment entitlements with Banno Online, entitlements in the navigation menu might vary in how they display to end users. When two or fewer payment entitlements are available to an end user, the entitlements display individually in the navigation menu, for example Bill Pay, Send money with Zelle®, etc. End users with three or more entitlements enabled use the Payments dropdown to access Bill pay and other payment-related features. Sub-nav items in the Payments dropdown include:

  • Bill Pay: End users with three or more entitlements enabled will find a Bill pay link nested within the new Payments menu.
  • Send money with Zelle®: Send payments via Zelle, if enabled.
  • Positive pay: Manage positive pay, if enabled.
  • ACH: Send ACH payments, if enabled.

Articles in this section

Add payees

  • Payments
  • Add payee

Adding a company payee or a person payee saves time when making payments by creating convenient access to payees. Because adding payees is considered high risk, end users must enter their password.

Pay a person or a business

  • Payments
  • Make a payment
  • Select payee

Single payments allow end users to pay a person or business once using the desired delivery method. The delivery method may be electronic or by check depending on the default for the payee. Single payment delivery options include Standard, Second day, and Overnight. Some institutions may elect to include Economy.

Edit or delete a payee

  • Payments
  • Select payee
  • Edit/Delete

Managing payees and editing payee details in Banno is a piece of cake, ensuring that the most current payee information for bill payments is used. Your institution can enable just the delete option or both the edit and delete options for the end user.

Schedule recurring payments

  • Payments
  • Make a payment
  • Select payee
  • Frequency

Recurring payments allow end users to set up a scheduled payment and determine when and how often the payment occurs. Frequency options include:

  • Once - default
  • Weekly
  • Every other week
  • Every four weeks
  • Monthly
  • Every other month
  • Twice monthly
  • Every three months
  • Every six months
  • Annually

If recurring isn’t enabled for your institution, the Frequency field isn’t available. End users can edit or delete recurring payments, but only one recurring payment can be made at a time. There may be a servicing fee if it is configured with your institution.

The first payment start date must match the frequency date of a series of payments; if this day is a non-processing day in the current month a future month must be selected. A monthly payment on the 15th must have the first payment scheduled on the 15th of the month; if the 15th is a non-processing day the end user will need to pick the following month when the 15th is a processing day as the start date. Banno doesn’t allow the end user to select a non-processing day as a start date.

Payee visibility

  • Payments
  • Make a payment
  • Payments

Bill pay payees can be hidden or unhidden via the iPay SSO. Banno honors this display preference from iPay, hiding any payee that is marked as hidden. Both Online and Mobile provide a filter that will make hidden payees temporarily visible in a list.

Paying multiple bills at once

  • Payments
  • Make a payment
  • Select Multiple

Making multiple payments all at once within Banno is simple. When paying a bill, select that you’d like to pay multiple payees and then enter in the appropriate information for each payment. When paying multiple bills you will be able to specify the pay from account, the payment date, and the amount.

Payment rush options

When needing to make payments in a hurry, rush options are available for single payments (i.e., a Frequency of Once). Rush options include Second day and Overnight.

FAQ


How does an end user stop payment for a check?
If your institution offers the stop payment functionality, end users will need to select the Stop payment card displayed on the specific account dashboard and submit the check(s) details.