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Jack Henry Wires FAQ

Yes, Jack Henry Wires is fully compliant with ISO 20022.

Yes, Jack Henry Wires supports both FedLine Advantage and FedLine Direct connectivity.

Currently, Jack Henry Wires supports domestic wires and inbound USD international wires. Foreign exchange international wire support will be available at a later date and will need to be purchased separately.

Yes, you can set up approval rules that dictate how many approvers are required for wires above a certain amount threshold. You can do this through the Wire approval settings.

You can set a default number of approvers through the Wire approval settings by creating an approval rule with an amount threshold of $0.00 and your desired number of default approvals. With this rule, all wires $0.00 or more will need the number of approvals outlined in the rule. Additional rules can be created to require more approvals for higher amount wires.

All required fields are based on ISO 20022 standards and cannot be customized at this time.

Yes, Jack Henry Wires can run concurrently with existing wire solutions like Symitar Wires and SilverLake Wires.

Currently, Jack Henry Wires can process digital wires initiated in Banno Business for credit unions or Treasury Management. Support for Banno Business for SilverLake and consumer wires for SilverLake is coming in the near future.

Jack Henry Wires utilizes the Jack Henry Sanction Screening service, which handles integration with various OFAC providers. Once an OFAC provider integrates with the Sanction Screening service, it can be integrated with Jack Henry Wires as well. If you have an OFAC provider you’d like us to integrate with, you can help make it happen by reaching out to your OFAC provider and connecting them with our team.

If your OFAC provider is not supported by Jack Henry Wires, you will still see the applicable data fields in Jack Henry Wires, but you will need to enter the OFAC status manually.

Select wire → View Details → Scroll down to the OFAC section to see results.

Today Jack Henry Wires does not do wire or wire fee holds in the ISO format by design, but it does perform account validation.

Jack Henry Wires is not currently integrated with any eSignature providers, although these providers do have the option to integrate using our open APIs. If you want to upload a signature to your eSignature provider, you can always select the Print option to download the signature form and then upload the signed document to your eSignature provider.