Digital Terms of Use
The Digital Terms of Use (“Terms of Use”) replaced what was formerly known as the End User License Agreement in the December 2023 release. The title and terms are better aligned with the subscription provided to end users.
Configuring the Terms of Use
You can find the Terms of Use screen under Settings in Banno People. From here, you can view the standard Terms of Use and add additional terms to be displayed below the standard ones.. The standard Terms of Use are provided by Jack Henry for the platform as a whole and cannot be modified by the FI.
Changes to the Terms of Use
Sometimes, Jack Henry needs to update their Terms of Use due to new functionality, new legal requirements, new security standards, and more. The Terms of Use are automatically included in your FI’s custom Terms of Use content. Jack Henry reserves the right to update this Terms of Use version at any time, and we commit to giving our customers advanced notification of upcoming changes while sharing highlights prior to deployment. Whenever the Terms of Use are updated, whether by Jack Henry or the FI under Additional terms, end users are prompted to accept the updated Terms of Use at login and must accept the new terms before continuing authentication.
FAQ
- What are the Digital Terms of Use?
- The Digital Terms of Use (“Terms of Use”) replaced what was formerly known as the End User License Agreement in the December 2023 release. The title and terms are better aligned with the subscription provided to end users.
- Who is a party to the Terms of Use?
- If your institution purchases Banno Online and/or Banno Mobile, Jack Henry provides your end users with access to the applicable platform during the term of your institution’s contract.
- What does the Terms of Use include?
- Jack Henry maintains the terms with your institution’s end users that govern Jack Henry’s provision of Banno Online and Banno Mobile, and the end user’s rights and obligations with respect to their use of the applicable platform.
- How does my institution manage the Terms of Use?
- When the Terms of Use are made available on Banno Online and Banno Mobile, your institution has the option to add additional terms, managed within Banno People.
- How are the Terms of Use presented to the end user?
- The Terms of Use are displayed when end users first use Banno Online and/or Banno Mobile and when an updated version of the Terms of Use is published by Jack Henry. End users are prompted to accept the updated Terms of Use at the time of login and must accept the updated Terms of Use to continue authentication and use of the applicable platform.
- How can my institution make revisions to the Terms of Use?
- The Terms of Use are designed to govern the end user’s use of Banno Online and Banno Mobile. Jack Henry uses the same version of the Terms of Use for every institution on Banno Online and Banno Mobile and does not maintain separate versions.
To operate and maintain Banno Online and Banno Mobile for continuity and security purposes and to comply with applicable laws, the Terms of Use must be uniform for all institutions and end users.
- How do I configure the Terms of Use for my institution?
- You can find the Terms of Use screen under Settings in Banno People. From there, you can view the standard Terms of Use that is currently available and add additional terms that your institution may display above the standard Terms of Use. Alternatively, your institution may manage its agreement with its accountholders separately from the Terms of Use instead of trying to combine the two.
- How do I make changes to the Terms of Use?
- From time to time, Jack Henry needs to update the Terms of Use to align with new add-ons, new functionality, new features, integrations that are available on Banno Online and Banno Mobile, compliance with applicable laws, updated security standards, etc.
JH reserves the right to update the Terms of Use, and we strive to provide advanced notification of upcoming changes while sharing highlights prior to deployment of the updated Terms of Use.