Permissions
Permissions are managed at the Group level. User permissions are a function of all groups they belong to. For more information on how users and groups interact, see the Users documentation.
Managing permissions
Settings are divided by product and feature, giving a clear view of available options. Details on what each permission controls are outlined below.
Assets
- Manage platform assets
- This permission allows a user full access to Banno Assets, including both view and edit rights.
CMS
Assets
- Manage assets
- This permission allows a user full access to CMS Assets, including both view and edit rights.
Custom forms
- View custom form submissions
- This permission allows a user to view forms submitted into the CMS.
- Manage custom form submissions
- This permission allows a user full access to CMS forms, including both viewing and administration. If this permission is enabled, the View form submissions permission will be enabled automatically.
Form builder
- Manage forms
- This permission allows a user to view, create, and edit forms.
Pages
- View pages
- This permission allows a user to view existing CMS pages.
- Edit pages
- This permission allows a user to edit existing CMS pages. If this permission is enabled, the View pages permission will be enabled automatically.
- Create new pages
- This permission allows a user to create new CMS pages. If this permission is enabled, the View pages permission will be enabled automatically.
- Delete pages
- This permission allows a user to delete existing CMS pages. If this permission is enabled, the View pages permission will be enabled automatically.
- Publish pages
- This permission allows a user to publish existing CMS pages. If this permission is enabled, the View pages permission will be enabled automatically.
- Edit site settings
- This permission allows a user to access the Settings page in Banno CMS, allowing the user to add HTML to the header and footer of each page.
Rates
- View rates
- This permission allows a user to see the Markets tab of the Rates screen in Banno CMS.
- Edit rates
- This permission allows a user to edit markets in the Markets tab of the Rates screen in Banno CMS. If this permission is enabled, the View rates permission will be enabled automatically.
- Publish rates
- This permission allows a user to publish new rates. If this permission is enabled, the View rates permission will be enabled automatically.
Locations
- Manage locations
- This permission allows a user to add, edit, and delete locations in the Locations screen in Banno CMS.
Menus
- Manage menus
- This permission allows a user to view and edit menus.
Members only
- View members & groups
- This permission allows a user to see membership of the CMS.
- Manage members & groups
- This permission allows a user to add and delete members and groups in CMS. If this permission is enabled, the View members & groups permission will be enabled automatically.
Activity
- View employee events
- This permission allows a user full access to Banno History.
Marketing
Digital banking ads
- View digital banking ads
- This permission allows a user to view existing digital banking ads.
- Edit digital banking ads
- This permission allows a user to edit existing and create new digital banking ads.
- Manage templates
- This permission allows a user to access the Templates page functionality for digital banking ads, including editing and creating new templates.
Website Ads
- View website ads
- This permission allows a user to view existing website ads.
- Edit website ads
- This permission allows a user to edit existing and create new website ads.
- Manage website audience report
- This permission grants the user full access to the audience report feature.
- Manage templates
- This permission allows a user to access the Templates page functionality for website ads, including editing and creating new templates.
Monitor
- Manage monitors
- This permission allows a user full access to Banno Monitor.
People
- View everything - users, messages & settings
- This permission allows a user to see all controls available in Banno People. If any other permissions under the People heading are enabled, this setting will be enabled automatically.
- Manage everything - users, messages & settings
- This permission allows a user to see and manage every other People option at the institution level. If this is enabled, all other permissions under the People heading will be enabled automatically.
- View employee data
- View all data for FI employees. This is not included with the
View everything
permission. - Manage business ACH
- This permission applies to credit unions only and allows a user to see and manage Banno Business ACH management and companies at the institution level.
Users
- View activity
- This permission allows a user to view all user level activity.
- Manage external transfers
- This permission allows a user to manage external transfer settings and delete external accounts at the user level.
- Manage internal transfers
- This permission allows a user to manage internal transfer settings at the user level.
- Manage security settings
- This permission allows a user to manage security settings at the end user level, including 2FA, password reset, unlock user, removing devices, and deleting external accounts. Please note: Managing security settings is a high risk action. For security, a group must have 2FA enabled to utilize this permission.
Messages
- Manage institution messages
- This permission allows a user to manage all institution messages.
Settings
- Manage external transfers
- This setting allows a user to manage external transfer settings at the institution level, affecting all users.
- Manage internal transfers
- This setting allows a user to manage internal transfer settings at the institution level, affecting all users.
- Manage RDC
- This setting allows a user to manage all RDC-related settings at the institution level, affecting all users.
- Manage Reg D message for transfers
- This permission allows a user to manage Reg D message settings at the institution level, affecting all users.
- Manage dashboard
- This permission allows a user to reorganize the default dashboard at the institution level, affecting all users.
Organizations and organization members
- Create everything
- This setting allows a user to create organizations and organizations users. If a user doesn’t have this permission, the Create organization displays but it will be disabled.
- Delete everything
- This setting allows a user to delete organizations users.
- Edit everything
- This setting allows a user to manage and update all user management settings.
Reports
- Manage reports
- This permission allows a user full access to Banno Reports.
Settings
Users
- View users
- This permission allows a user to view all other platform users.
- Invite users
- This permission allows a user to invite new users to the platform. If this permission is enabled, the View users permission will be enabled automatically.
- Edit users
- This permission allows a user to edit the details of existing platform users. If this permission is enabled, the View users permission will be enabled automatically.
- Delete users
- This permission allows a user to remove other users from the platform. If this permission is enabled, the View users permission will be enabled automatically.
Groups
- View groups
- This permission allows a user to view all groups, their attributes, and their enabled permissions.
- Create groups
- This permission allows a user to create new groups and set the associated permissions. If this permission is enabled, the View groups permission will be enabled automatically.
- Edit groups
- This permission allows a user to edit the details of existing groups. If this permission is enabled, the View groups permission will be enabled automatically.
- Delete groups
- This permission allows a user to delete groups, disabling all permissions granted to users by that group. If this permission is enabled, the View groups permission will be enabled automatically.
Support
- Manage conversations
- This permission allows a Support user to communicate with end users via Conversations in Banno Support, including the ability to attach forms to conversations and view forms submitted through Conversations.
- Manage form submissions
- This permission allows a user to view and manage unauthenticated form submissions, such as those sent from a CMS site.
- Manage support settings
- This permission allows a user to edit support settings.
- Manage video chat
- This permission allows a user to create and manage video chat sessions.
Xperience authentication
- Permit sign in via Banno
- This group authenticates into Banno via their Banno username and password.
- Permit sign in via Xperience
- This group authenticates into Banno using their Xperience credentials and will not have a unique Banno username or password.
FAQ
- Why don’t some features have unique permissions?
- Our goal is to provide permissions for as many features as possible, offering granular control over what your users have access to. However, due to our status as an integrations platform, we cannot offer permissions for certain features as the underlying architectures of the features we integrate with sometimes allow for limited options. For features not included in the list above, higher level permissions such as Manage Everything may be required. We continue to add additional permissions as we can. See the public-facing roadmap on the ForClients portal for the most up-to-date plans.