Back Office & Maintenance

User Access uses a combination of permissions, roles and teams to assign user access privileges in LoanVantage.

System Settings that provide access to key LoanVantage settings include:

• Automation: When necessary, system status processes can be automated.
• Compliance: Use this option to access the Compliance Wizard settings.
• Custom Hyperlinks: This option gives users the ability to access websites and browser-based applications from the home portal that are external to LoanVantage. These custom hyperlinks can be assigned to individual users or teams.
• Fee Schedules: A fee schedule is a set of fees applied to a facility when the business rule associated with the fee schedule evaluates true.
• Field Settings: Administration > System Settings > Field Settings is used to control which fields appear for the front-end user.
• General Settings: Use this option to access general settings.
• Merge Document Templates: You can define custom letter templates that LoanVantage users can use for sending communication to their customers along with the covenants, prerequisite documents, and recurring documents that are created within their loan files.
• Merge Email Templates: You can define custom email templates that LoanVantage users can use for sending communication to their customers along with the covenants, prerequisite documents, and recurring documents created within their loan files.
• Pick Lists: Pick lists are a vital part of the LoanVantage system. Each pick list in Administration represents a field that your users may see while working within the system.
• Products: Product data automatically imports from the core banking system, except for SilverLake, CIF 20/20, Core Director, and Fiserv® Premier. The exceptions are configured during implementation with a project manager.
• Product Defaults: Set default values for facility and facility compliance fields. Product defaults are not set when the loan is a renewal. Multiple facility fields are transferred to the facility from the renewed loan.
• Schedules: Schedules are used for prerequisite conditions, recurring documents, late notifications (past due documents), and imaging system processes to define when and how often a process runs.
• Email Settings: Set email preferences and configure the institution’s SMTP email servers for emails sent from within LoanVantage.

Risk Analysis provides access to risk analysis features including:

• Credit Decision Ratios: Use this option to determine which ratios should be shown/hidden on the front end, as well as determine the minimum and maximum values for each ratio.
• Interest Rate Matrix: The Interest Rate Matrix defines the rate that should be used with each facility based on items such as business rules, dollar amounts, and term lengths.
• Rate Exception: Use this option to set up interest rate technology.
• Risk Rating Matrix: The multi-factor risk rating matrix allows you to calculate a recommended risk rating based on a wide range of factors that are collected as part of the loan request.
• Scorecards: Scorecards provide flexibility and detail to customize an applicant’s scored result based on factors such as credit score, time in business, average balance, collateral value, etc.

Spreading provides access to spreading functionality including:

• Defining Financial Reports: Financial reports in LoanVantage can consist of several different subreports. This customization allows various options for your users for each different type of file that they are working within.
• Industry Groups: Industries are important as custom categories for files/customers and help to narrow financial comparatives to a more specific group than the NAICS codes. Industries are set up during the implementation process.
• Adding Mini-Financial Designer Views: With the spreading mini designer, LoanVantage provides you with the ability to select from existing templates and accounts to build a customized mini-financial view of spread data.
• Spreading: Spreading functionality in Administration > Spreading > Spreading is typically set up by or with LoanVantage support assistance.

Integrations are optional add-on products to the LoanVantage Suite. LoanVantage supports numerous integrations. Contracted integrations are set up and tested during the implementation phase.

Organization menu provides access to the following settings:

• Bank: Depending on your core system (e.g., HORIZON, BancPac, IBS, or MISER), this data may be automatically imported from the core, or you may need to enter it manually.
• Bank Holidays: Holidays that are set up in LoanVantage are used to determine the calculation for the number of days included in the Days in Decisioning field under facility details.
• Branches: Branch data is automatically imported from your core banking system.
• Historical Periods: On the first of every month, a new month-end date is added for the prior month. The administrator should then edit the entry to enter the Loan Exposure Limit, Risk Based Capital, Loans Amount, and Assets Amount manually.
• Markets: Markets are used to identify geographic areas and link officers to markets and/or lines of business, as well as flag outside markets.
• Sales Goals: Once product groups are defined, sales goals can be defined per product group for each month of the year by budgeted and actual allowances.

Monitoring provides access to these tools and settings:

• Covenants: Financial covenants reflect your institution’s standards for the financial strength and performance of your borrowers and serve as protections for both your institution and the borrower.
• Automated Loan Review: Use this option to create loan review files automatically based on established settings.
• Monitoring Settings: Use this option to modify settings for auto create, required documents, covenants, and policy exceptions.
• Portfolio Reports: Portfolio reports in LoanVantage consist of several different loan, deposit, relationship, covenant, pipeline, and required document reports.
• Prerequisite Conditions: Prerequisite documents are documents that are collected one time prior to the closing of a loan.
• Reporting Requirements: Reporting requirements documents are documents that are collected on an ongoing basis more than one time.
• Widgets: Widgets appear on the home portal and provide users with a snapshot of real-time data in graphical form.
• Work Queues: Work queues appear on the portal and allow LoanVantage users to view subsets of loans, activities, and exceptions that meet certain criteria.

Process Flow is a simple checklist of tasks and activities that LoanVantage users carry out to process loans and complete their work. Many different checklists can be created and combined to accommodate the processes that have already been established at your financial institution.

Online section of Admin controls add-on products to LoanVantage, which are the Online Portal and Online Application.

Logs grants access to the menu of log options which include:

• Creating an Audit Log Report: This report contains a list of changes that have been made in Administration. The log report can be created at any time using a date range of up to three months.
• Email Log: This log displays a list of all emails generated from the system by date range and status.
• Creating an Exceptions Log Report
• Creating a Facility Log Report: This log report contains a list of changes that have been made to facilities in LoanVantage. The log report can be created at any time using a date range of up to three months.
• Creating a Party Merge Log Report: The Party Merge Log only appears when using the Symitar core. This report contains a list of changes that have been made to the kept party selection.