FAQ
JHA OpenAnywhere FAQ for Consumer Deposits
- What account types for consumers are supported in OpenAnywhere?
- Several account types, including checking, savings, time deposit, and money market accounts are available today for both consumers and businesses. Support for Individual and Family Health Savings Accounts (HSAs) and Traditional and Roth IRAs is coming soon for consumers, with those account types currently in beta testing. Support for consumer loan applications via the Applicant Channel will come after that, with the beta expected to begin in early 2026.
- Will this work with our current forms provider?
- TruStage forms, Wolters Kluwer, and bring your own HTML forms all work with OpenAnywhere’s consumer and business account functionality.
- Is support for consumer accounts available in both the Applicant Channel and the Employee Channel?
- Yes! Consumer accounts can be opened through the Applicant and Employee Channels. In addition, applications started in the Applicant Channel can be completed in the Employee Channel if an applicant needs help or wishes to work directly with an employee to complete the new account process.
- What third-party integrators support fraud prevention and Know Your Customer (KYC) activities today?
- Current integrators include KYC services from third-party vendors like IDScan.net, Alloy, and FIS™ for services such as IDV, IDA, and QualiFile.
JHA OpenAnywhere FAQs for Business Deposits
- What business types are supported in OpenAnywhere?
- Several business types, including sole proprietorships, limited liability corporations (LLCs), and corporations are all supported in OpenAnywhere. More complex ownership scenarios, like nested ownership, are not available at this time.
- What account types are supported for businesses in OpenAnywhere?
- Several account types, including checking, savings, time deposit, and money market accounts are available today for both consumers and businesses.
- Will this work with our current forms provider?
- TruStage forms, Wolters Kluwer, and bring your own HTML forms all work with this business account functionality. However, the TruStage forms solution currently limits the number of business signers that can be added via OpenAnywhere.
- Is support for business accounts available in both the Applicant Channel and the Employee Channel?
- Accounts for new businesses can be created in both the Applicant Channel and the Employee Channel. Accounts for existing businesses at your organization can only be opened through the Employee Channel at this time.
- What third-party integrators support fraud prevention and Know Your Business (KYB) activities today?
- Current integrators include KYB services like Middesk through our integration with Alloy, and BizChex from FIS. The Know Your Customer (KYC) verification process for the individual business account signers can take place using any of the KYC services available for consumer account verification today.
- If we already use OpenAnywhere for consumer account opening today, how can we get started?
- Current OpenAnywhere customers can open a support case to be added to the implementation queue. There’s no additional base cost, just a one-time implementation fee through a Client Work Request (CWR).
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