Jack Henry Rapid Transfers - Coming Soon

What is Jack Henry Rapid Transfers?

Jack Henry Rapid Transfers enable lightning-quick money movement, allowing both business and retail users to enjoy near-instant results when transferring funds between the user’s own accounts, also known as “Me-to-Me transfers”. In addition to the benefits of swift money movement, this also allows for:

• Instant transfers between accounts from different financial institutions
• Moving money from digital wallets or prepaid debit cards to a primary bank account

Check out the special-edition Moov meetup FAQs on Jack Henry Rapid Transfers!

How does it work?

Through partnership and integration with Moov and the Moov Wallet, as well as Mastercard Send and Visa Direct, we can offer near-instant transfers to and from debit-card based accounts for both retail and business customers. Rapid transfers really are much faster, because they’re sent over card rails rather than traditional ACH. The shift to the fast lane dramatically cuts transfer completion times.

How does Jack Henry Rapid Transfers stay secure?

Moov and Jack Henry perform a validation — called an account name inquiry — with the card brand to ensure the name on the card matches the name of the end user at the financial institution. The end user must also complete a 2FA security code verification. Adding an external debit card is an action that requires step-up authentication within Banno.

Additionally, Jack Henry Rapid Transfers will be considered a high-risk action by Jack Henry.

Beyond the advanced validation practices that Moov and Jack Henry perform, Moov’s cloud-based native processing engine enables ongoing transaction monitoring across its entire network of transactions, not just those limited to your financial institution.

Velocity Limits

The velocity limits outlined below represent Moov’s default thresholds for Mastercard and Visa. As the financial institution, you have the flexibility to configure your own limits, including the maximum transfer amount and the number of transfers allowed per day.

Moov Velocity + amount limits for Push to card

Moov - Velocity + amount limits (Pull from card)

How do I get started?

Your financial institution must enroll for a Moov merchant account to configure Jack Henry Rapid Transfers. Moov handles the program management and registration with card networks on behalf of your institution.

For more information on how to get started, please view the Jack Henry Rapid Transfers Onboarding & Compliance Guide for your core via the ForClients Portal. The information in the Onboarding & Compliance Guide is crucial in getting properly set up for this feature.

Moov enrollment within Banno People is coming soon. The Onboarding & Compliance Guide outlines when you should navigate to this page. Watch this space for launch timing and further information!

To start the process, navigate to:

• Banno People
• Settings
• Transfers
• Jack Henry Rapid Transfers

From this screen you can click the Moov enrollment link, which guides you through the enrollment form, including providing any necessary information to Moov. Moov uses the information provided to submit registration to card networks. Moov also discloses transaction pricing, applicable agreements, and collects acceptance.

The Jack Henry Rapid Transfers screen updates the status to Enrolled once information has been provided and setup is complete. It also directs your institution to create a support case to enable Jack Henry Rapid Transfers.

Looking for more information? Additional documents about Moov functionality can be found in the product collateral section under the Digital Banking section.

Frequently Asked Questions

Have questions about Jack Henry Rapid Transfers? Check out our Frequently Asked Questions page that covers Rapid Transfers’ functionality and experience, operational details, and more.

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