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Quick Reference Guide: TM Mobile Experience - Business Bill Pay

Overview

TM Mobile Experience Business Bill Pay allows enrolled users in iPay Business Bill Pay to create payments, view payees, stop payments/series, view scheduled transactions and payment history.

Configuration

Back Office Configuration

To configure Business Bill Pay select the Configure Link for Bill Pay within Product Feature Configuration. A dialog will be presented with required fields and a toggle to allow iPay Business Bill Pay.

1. iPay Institution ID: Your iPay institution ID is required here to configure Business Bill Pay.

2. Security Key: A security key containing alpha, numeric, and special characters is generated by iPAY. When entered, it allows iPay to facilitate the single sign-on.

3. Allow iPay Business Bill Pay for Mobile: If set to Yes, entitled bill pay users will be able to access business bill pay through the JHA Treasury Management™ mobile app.

Business Bill Pay

  1. Navigate to Business Bill Pay from the fly-out menu or Dashboard tile.
Note: The user must already be enrolled and setup in iPay Business Bill Pay in the Treasury Management Channel.

  1. Select Business Bill Pay from the fly-out menu or the Dashboard tile.
  2. Based on user entitlements, the following options display:
    • Create Payment
    • Payees
    • Scheduled Payments
    • Payment History

Business Bill Pay - Create Payment

  1. Select Create Payment to navigate to the Select Payee page.
  2. Select a Payee to advance to the Create Payment screen.
  3. The selected Payee will pre-populate.
  4. Complete the From, Amount, and Frequency fields. Including a Memo is optional.
    • From: Select the account from which the funds are being transferred.
    • Amount: Enter the amount to be transferred.
    • Frequency: Use the toggle to initiate a recurring payment or leave unselected for a one-time payment. Select the payment frequency from the drop-down menu for a recurring payment or a date on the calendar for a one-time payment.
  5. Tap Review to verify payment information.
  6. If the information entered is correct, tap Initiate Payment to submit and complete the payment.
Note: The three block icon in the upper-right of the screen allows users to quickly navigate back to the dashboard.

Business Bill Pay - Payees

  1. Select Payees on the Business Bill Pay home screen.
  2. Use the Search field or Advanced filter to narrow search results.
  3. Tap a payee to view the full payee detail.
  4. Click Create Payment to initiate a payment from the Payee Detail screen.
  5. Quick navigation back to dashboard.

Business Bill Pay - Scheduled Payments

  1. Scheduled Payments is the default view on the Business Bill Pay home screen.
  2. Use Search or the Advanced filter to narrow search results.
  3. Tap a scheduled payment to view full payment details.
  4. Use the Stop Payment button to stop a payment.
  5. Stop payment options available for scheduled and recurring payments:
    • Stop Series Immediately
    • Stop After Next Payment
    • Skip Next Payment

Business Bill Pay - Payment History

  1. Tap the history tab under Payments to view the payment history.
  2. Use Search or the Advanced filter to narrow search results.
  3. Tap a payment activity to view full payment details.
Note: Ninety days of payment history displays.