← Partner integrations

Data aggregators

Our integrations with data aggregators further improve your institution’s ability to serve as the hub of end users’ financial activity in a safe and secure manner. End users securely and reliably connect their accounts to popular fintech apps by authorizing each specific app, so the data aggregator can use the Banno API to securely pull the related data. In other words, this helps your end users say goodbye to screen scraping—yay! As part of these integrations, you’ll see a new user and added external applications in Banno People. What you see configured for each data aggregator depends on how many external applications the aggregator registers:

A single, overall external application (e.g. Plaid)
An external application for every partner app (e.g. Finicity, Akoya, and Yodely)

External applications are automatically enabled. You can’t disable external applications, but you can delete them. We strongly advise not deleting an external application. If it’s deleted, all of your end users’ consents will be revoked, and they’ll have to set up new connections with the application.

Changes on Banno Admin

As we establish the tightly restricted access that a data aggregator needs to register their external applications, you may notice changes in Banno People and Banno Users & Groups.

Banno People
Settings
External applications
Aggregator name
App name

Each data aggregator has their own section that lists their registered, individual external applications. You’ll see this apps list grow as the data aggregator registers each app.

Banno Users & Groups
Users

Each data aggregator has a single, user created. This user has has very minimal permissions—their rights are restricted to viewing groups and registering their apps only.

Banno Users & Groups
Groups

The data aggregator’s user is added to its own new user group with access rights that are restricted to registration of their partner apps.

Banno Users & Groups
Developers
External apps

Each data aggregator has a new external app added. It’s only accessible by the data aggregator’s user group and its lone user.

Warning: We strongly advise not editing data aggregator’s group or or deleting their external app. If the app’s deleted, all of your end user consents will be revoked, and the data aggregator will need to re-register all of their partner applications.

Implementation and support

These integrations offer your institution zero-lift and zero-cost access to these networks, so there’s no support ticket needed. Once a data aggregator registers all of their external applications and the integration is fully ready, we enable it for all institutions. Interested end users will then authorize each specific app they want to use, so the data aggregator can use the Banno API to securely pull the related data.

We coordinate with these partners to enable stability of the API connection; however, we cannot provide support for specific external applications or end user issues. You’ll need to contact the specific data aggregator directly.

Data aggregator	Support email
Akoya	clientsuccess@akoya.com
Finicity	fidi@finicity.com
Plaid	fi-support@plaid.com

View and manage third-party apps

Settings
Security
Connected apps

When an end user gives a third-party app permission to access their account data, a list of the end user’s Connected apps displays in their security settings. An end user can manage their connections to third-party apps and view details when they click on a specific app.

Last used: The most recent date the connected app accessed data for the end user.
Grant access date: The date the end user gave permission to third-party app, allowing the app access to their account data.
Permissions: Information that the end user consents to giving the app access to. Permissions vary from app to app and can include access to basic account info, account details and balances, transaction details, and more.
Revoke access: When an end user removes an app’s access to their account, the app can no longer pull new data from the account, and it’s removed from the list of Connected apps.

FAQ

What’s the difference between data aggregators that register a single external application and multiple ones in Banno People?: Some data aggregators, such as Plaid, opt to register a single external application in Banno People. If end users use that application, they’ll give a one-time consent to let the aggregator pull their data from our API platform.
Other data aggregators opt to register each of their partner fintech apps as individual external applications in Banno People. This approach requires an end user to consent to each specific app before the data aggregator pulls the end user’s data via our API platform.
What happens after an end user consents to a third-party app?: When they use a third-party app, they’ll use their Banno credentials to login. In Banno Apps, the third-party app displays as a connected app in their security settings where they can view and manage all apps they consented to.
What should I do if an end user wants to add an account using Finicity but their institution doesn’t appear in the list?: We can request new institutions to add to Finicity. Reach out to your support representative if an unlisted institution is needed.