← Deployment

Migration

Banno is a pretty amazing platform for for community banks and credit unions, yet we understand you might find a reason to change. If your institution migrates from Banno, your end users can be guided with a hard or soft prompt to download a link that acquires the new mobile app. At the start of your migration, you’ll work with Banno Support to configure which prompts and messages are right for you.

How does it work?

Soft prompt

If you choose to guide your end users with a soft prompt, the prompt allows them to log in to the app. Upon login, end users can choose to immediately download the new app or wait. If they wait to download the new app, the soft prompt will display on every single successful sync when the end user logs in. Our goal is to consistently remind the end user to download the new app and begin using it.

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Here’s a template to get you started:

Headline (1)
A new version of this app is available! The headline is non-customizable.
Message body (2)
This version will stop working on [insert date]. Please download and begin using the new version of our app today. The message body is customizable.
Not now
The Not now button dismisses the prompt. For Android end users, they can also click anywhere outside of the prompt to dismiss it. This button is non-customizable.
Download
The Download button links to the new app in the App Store or Google Play Store where the end user can then download the new app. This button is non-customizable.

Hard prompt

If you choose to guide your end users with a hard prompt, this prompt blocks them from logging into the app and directs them to download the new app.

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Here’s a template to get you started:

Headline (1)
This version of our app is no longer available. The headline is non-customizable.
Message body (2)
Please download and use our new app to login and access your account. The message body is customizable.
Download
The Download button links to the new app in the App Store or Google Play Store where the end user can then download the new app. The button text is non-customizable.

FAQ


How does Banno migration differ from goDough?
Our migration differs from goDough in that we display static text instead of a countdown timer that updates the end user on how many days until the app discontinues.